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Customer Service

We're here to help

How do I return an item?

Contact our Customer Service office within 30 days. We will send a prepaid return label from the harbor.

Do you ship internationally?

Yes! Packages sail from our harbor to most countries. Delivery times vary by destination.

Can I track my order?

Absolutely. You will receive tracking details by email once your package leaves Charmville.

Still need help?

Visit the Mailbox →